Shipping policy

1. Processing Time
All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

• *Customization Tip: If you make products to order, specify a longer processing time here (e.g., "All handmade orders are processed within 5-7 business days").*

2. Shipping Rates & Delivery Times
We offer the following shipping methods at checkout. Delivery times are estimates and commence from the date of shipment, not the date of order. They are not guaranteed and can vary due to carrier delays, weather, holidays, or other factors beyond our control.

• Customization Tip: Update this table with the exact carriers (USPS, FedEx, DHL, etc.) and options you offer. You can also list international options here if applicable.

3. International Shipping
We currently ship to the following countries: [List countries you ship to, or say "We do not currently offer international shipping."]

Please note:

• You are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

• Order delivery times will vary for international orders.

• Please ensure your shipping address is correct, as we are not responsible for lost or mis-shipped packages due to an incorrect address.

4. Do You Ship to P.O. Boxes?
[Yes, we can ship to P.O. boxes via USPS.] OR [No, we are unable to ship to P.O. boxes. Please provide a physical street address.]

5. Order Tracking
You will receive a tracking link via email once your order is shipped. If you haven’t received tracking information within [e.g., 5 business days] of placing your order, please contact us at [Your Customer Service Email].

6. Shipping Address
Please double-check your shipping address at checkout! We are not responsible for orders shipped to an incorrect or outdated address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange re-shipping. Additional shipping fees may apply.

7. Lost or Stolen Packages
[Your Store Name] is not responsible for lost or stolen packages confirmed to be delivered to the address entered for your order. Upon delivery, the responsibility for the package passes to you. If your tracking information shows your package was delivered but you can't find it, please:

• Check with household members, neighbors, or your building manager.

• Check around your property (porch, garage, bushes, etc.).

• Wait 48 hours, as sometimes carriers mark packages as delivered prematurely.

• Contact your local post office or carrier directly with your tracking number.

If the package is still missing, please file a claim with the shipping carrier.

8. Damaged Items
Please inspect your package upon delivery. If your order arrives damaged, take photos of the damaged product and the packaging immediately and contact us at [Your Customer Service Email] within [e.g., 48 hours] of delivery. We will evaluate the situation and work with you to find a solution.

9. Returns & Exchanges
For information on returns and exchanges, please review our [Link to your Return Policy].

10. Contact Us
If you have any questions about our shipping policy, please contact us:

• Email:

• Contact Form: 

• Hours: [e.g., Mon-Fri, 9 am - 5 pm PST]